Work
Building solutions that connect
From system integrations to customer education platforms—here's how I've turned complex challenges into working solutions.
Loresmith - D&D Campaign Management Platform
A comprehensive D&D 5e campaign management SaaS application for Dungeon Masters, featuring encounter tracking, a wiki-style note system with bidirectional linking, NPC relationship mapping, and real-time combat management.
Read more
Intercom ⇄ Salesforce Bi-Directional Sync
Built a real-time bi-directional sync between Intercom and Salesforce, eliminating 10+ hours of manual work weekly and giving support teams instant access to sales context.
Read more
Customer Education LMS Implementation
Led the selection, implementation, and migration to WorkRamp LMS, transforming scattered training content into a unified learning experience tied to product activation metrics.
Read more
Dext Commerce Quickstart Guide
Created an end-to-end onboarding video that became the primary resource for new Dext Commerce users, reducing time-to-value and establishing a scalable self-service education model.
Read more